The Eventbrite problem
Eventbrite works fine, until you do the math
A $1.79 surcharge on every ticket
Eventbrite charges a percentage platform fee + $1.79 on every ticket sold. The smaller your ticket price, the more fees hurt.
Real support costs extra
Chat and dedicated account support are reserved for enterprise tiers. For everyone else, it's a form on a help page.
Your money, on their timeline
Eventbrite holds your ticket revenue until several business days after your event ends, even though your tickets are already sold.
The Eventrise solution
How Eventrise does it differently
One platform fee. No surcharges.
A fair, flat 2.5% platform fee. That's it. No per-ticket surcharges or hidden processing markups. You keep more of every sale so you can reinvest in what matters, your events and your attendees.
Real support from people who've run events
Direct support from a team that's actually organized events. Email and chat with real humans — not a ticket queue. We respond in hours, not days. Email or chat directly with our team. No AI agent, no tier-gated support, no excessive wait times. A human always replies, usually the same day.
Get paid as tickets sell, not weeks after your event
Ticket revenue lands in your Stripe account within 1–2 business days of each sale (most banks post it the same day it arrives). Pay your venue, caterer, and speakers from real cash flow.
Built for event organizers, not shareholders
Eventrise was founded by a team who spent 15 years running community events and got tired of platforms that didn't prioritize organizers. Every product decision is made with one question: does this make life easier for the person running the event? No investor pressure to raise fees or cost-cutting efforts, just tools built for the people who actually use them.
compare
Side-by-side comparison
Every fee, feature, and policy that matters to event organizers
What matters | Eventrise | Eventbrite |
|---|---|---|
Platform fee | 2.5% per ticket | 3.7% per ticket |
Per-ticket surcharge | None | $1.79 per ticket |
Payouts | ~2 business days to your Stripe account | Held by Eventbrite, released after your event ends |
Cash flow | Paid as tickets sell | Paid days after the event |
Support | Email and chat with a real person | Help center + ticket queue |
Built by | Event organizers (15+ years running/producing events) | A publicly traded company (NYSE: EB) |
Best for | Community events | Mass-market and enterprise events |
Refund policy | You set it | Platform-level rules apply |
Discovery | Your event, your audience | Many competing events, priority goes to organizers who pay for promotion |
On a typical community event, organizers keep thousands more with Eventrise.
Before your switch
Questions organizers ask
What organizers ask before making the switch.
