Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how you use Eventrise.
How We Use Cookies
We use cookies to:
Keep you signed in to your account
Enable our live chat support through Intercom
Remember your preferences and settings
Understand how you use our platform to build better features
Provide personalized support based on your activity
Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function and cannot be switched off.
session_id
Provider: Framer
Purpose: Keeps you logged in
Duration: Session
framer_*
Provider: Framer
Purpose: Core website functionality
Duration: Varies
cookie_consent
Provider: Eventrise
Purpose: Remembers your cookie preferences
Duration: 1 year
Functional Cookies (Optional but recommended)
Enable features like live chat support.
intercom-*
Provider: Intercom
Purpose: Powers chat support and remembers conversations
Duration: 9 months
intercom-session-*
Provider: Intercom
Purpose: Maintains chat session
Duration: 1 week
intercom-id-*
Provider: Intercom
Purpose: Identifies you for support continuity
Duration: 9 months
intercom-device-id-*
Provider: Intercom
Purpose: Device identification for support
Duration: 9 months
Analytics Cookies (Optional)
Help us understand how visitors use our site so we can improve it.
_ga
Provider: Google Analytics
Purpose: Tracks usage patterns
Duration: 2 years
_gid
Provider: Google Analytics
Purpose: Distinguishes users
Duration: 24 hours
ga*
Provider: Google Analytics
Purpose: Stores session state
Duration: 2 years
gcl*
Provider: Google Tag Manager
Purpose: Tracks ad campaign clicks
Duration: 90 days
Your Cookie Choices
You're in control. You can:
Use our cookie banner to accept or reject non-essential cookies
Disable cookies entirely through your browser settings (note: this may affect site functionality)
Note: If you disable Functional cookies, our live chat support feature won't work, and we won't be able to provide contextual help based on your browsing activity.
Browser Controls:
Chrome: Settings > Privacy and security > Cookies
Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Edge: Settings > Privacy > Cookies
Third-Party Cookies
Some cookies are set by third-party services we use to improve Eventrise. These services have their own privacy policies:
Updates to This Policy
We may update this policy as we add new features or tools. We'll notify you of significant changes through email or a notice on our platform.
Questions?
We're here to help. Contact us at support@eventrise.com with any questions about our use of cookies.
