Terms and Conditions

These Terms and Conditions (“Terms”) are a binding agreement between you and Eventrise, LLC (“Eventrise”, “we”, “us”, or “our”) and govern your access to and use of our websites, mobile apps, checkout pages and embeds, application programming interfaces (“APIs”), data feeds, and related services (together, the “Platform”). These Terms apply as soon as you access any part of the Platform, by any means, whether or not you have an account or are signed in. By accessing the Platform, creating an account, purchasing a ticket, listing an event, or using our APIs, you agree to these Terms and to our Privacy Policy. If you do not agree, do not access or use the Platform.

If you use the Platform on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

Important: Section 21 contains an arbitration agreement and class action waiver that affect how disputes between you and Eventrise are resolved. Please read it carefully.

You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding contract to create an account, purchase tickets, or list events on the Platform. Minors may attend events only as permitted by the organizer and under the supervision of a parent or guardian who accepts these Terms on their behalf. The Platform is not directed to children under 13. You may not use the Platform if you have previously been suspended or removed from it, or if you are barred from using it under applicable law.

Eventrise provides tools for event organizers to list events, sell tickets, and communicate with attendees, and for attendees to discover events and purchase tickets. Eventrise is a technology platform: we are not the organizer, promoter, or seller of any event or ticket, and we do not control and are not responsible for events, venues, or the conduct of organizers or attendees.

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You will not:

• Violate any law, regulation, or third-party right, including intellectual property, privacy, and consumer protection laws

• Post or transmit content that is false, misleading, defamatory, obscene, hateful, harassing, or that promotes violence or illegal activity

• Use bots, scrapers, crawlers, or other automated means to access the Platform or purchase tickets, or circumvent ticket limits, queues, or access controls, except as Section 4 permits

• Interfere with or disrupt the Platform, attempt to gain unauthorized access to any system or data, or introduce malicious code

• Impersonate any person or organization or misrepresent your affiliation with anyone

• Resell, sublicense, or commercially exploit the Platform except as expressly permitted by these Terms

• Copy, modify, reverse engineer, or create derivative works of the Platform, except as permitted by law

We may monitor use of the Platform and remove content or restrict access at our discretion to enforce these Terms.

The Platform, including event listings, organizer pages, ticket, pricing, and availability information, seat maps, and the selection and arrangement of that information, is valuable to Eventrise and to the organizers who use it. Except as expressly permitted below, you will not, and will not help or allow anyone else to:

• Use any robot, spider, crawler, scraper, headless or automated browser, data mining or extraction tool, script, or other automated means to access, query, copy, monitor, index, aggregate, or extract any part of the Platform or its content

• Collect or harvest personal information about organizers, attendees, or other users, such as names, email addresses, and phone numbers

• Access the Platform through any interface other than the ones we make available for that purpose, including undocumented or internal endpoints

• Bypass, disable, or interfere with any measure that limits or controls access to the Platform, including robots.txt instructions, rate limits, CAPTCHAs and other bot checks, waiting rooms and queues, presale and access codes, purchase and ticket limits, and account or IP address blocks, including by using multiple accounts, proxies, rotating IP addresses, or false identities

• Use any automated means to search for, reserve, hold, or purchase tickets, seats, or other inventory, including any software prohibited by the Better Online Ticket Sales Act of 2016 (15 U.S.C. § 45c) or similar state or foreign laws

• Use any content from the Platform to train, fine-tune, test, evaluate, or improve any artificial intelligence or machine learning model or system, or to build datasets, embeddings, or indexes for those purposes, except pages that our robots.txt file and our TDM reservation file make available to that crawler for training (today, our marketing pages only). Event pages, organizer pages, and Organizer Content are never made available for training

• Build, or contribute data to, any database, directory, catalog, listing service, price comparison or monitoring service, or other product that competes with or substitutes for the Platform or an organizer’s own sales channels

• Sell, license, publish, or otherwise distribute data obtained from the Platform

• Frame, mirror, or republish the Platform or any page of it, other than through the embeds and integrations we provide

Permitted automated access. Subject to these Terms, we allow: (a) general-purpose search engines, and AI search and answer services, that obey our robots.txt file, retrieve pages to answer a person’s search or question, link back to the Platform, and do not use the content for training except as permitted above; (b) use of our APIs in accordance with Section 5; (c) organizers exporting their own events, orders, and attendee data through the tools we provide; and (d) our official integrations, such as our WordPress and Framer plugins and our Zapier app. Each of these permissions is limited and revocable, and we may withdraw it for any person, bot, or service at any time by changing our robots.txt file or by notice.

Reservation of rights. Eventrise, for itself and for the organizers whose content appears on the Platform, expressly reserves all rights in Platform content against text and data mining, including under Article 4(3) of Directive (EU) 2019/790 on copyright in the Digital Single Market and any similar law, except where we state otherwise for a page as described above. This reservation is also expressed in machine-readable form in our robots.txt file and our TDM reservation file.

Enforcement. If we believe you have violated this section, we may, without notice or liability, block your access, suspend or close your accounts, cancel and refund orders placed or seats held in violation of it, and pursue any other remedy available at law or in equity. If we block your access, or tell you in writing that your access is not permitted, your authorization to access the Platform is revoked, and any further access is without authorization. You will reimburse Eventrise for its reasonable costs of detecting, investigating, and stopping your violation of this section, including reasonable attorneys’ fees.

Who this section binds. This section applies to everyone who accesses the Platform, whether or not they have an account or are signed in, and to anyone acting on their behalf or using a tool or service they provide. It survives termination of these Terms and the closure of any account.

This section applies to anyone who uses our APIs, our MCP server, webhooks, data feeds, OAuth applications, or API keys, or who builds an application, plugin, or integration that connects to the Platform (a “Developer”), including organizers who use their own API keys. By registering an application, creating or using an API key or access token, or calling our APIs, you agree to this section and to the rest of these Terms.

• Credentials. Keep API keys, client secrets, and access tokens confidential and secure, and use them only for the organization or user that issued or authorized them. Never put a secret key in a web page, a mobile app, or a public code repository. Tell us promptly at support@eventrise.com if a credential may have been exposed. You are responsible for all activity under your credentials.

• Limits. Respect the rate limits, page sizes, and other limits we publish or return in our responses, and do not try to get around them, including by spreading requests across multiple keys, accounts, applications, or IP addresses. We may change these limits at any time.

• Permitted use. Use the APIs only to provide services to the organizer or user who authorized you or, for our public endpoints, to show an organizer’s own events on that organizer’s websites and channels with a link back to the Platform. Keep data only as long as you need it for that purpose and as our responses allow, and keep it current.

• Restrictions. Section 4 applies to data from our APIs as it does to the rest of the Platform. You may not use API data to build a competing catalog or service, sell or redistribute it, or train or improve any artificial intelligence or machine learning model. You may not use the APIs to send spam or to contact anyone without the consent the law requires.

• Personal information. If you receive attendee or other personal information through the APIs, you will use it only for the purpose the organizer authorized, comply with applicable privacy and data protection laws, keep it secure, delete it when it is no longer needed or when the organizer or we ask you to, and tell us and the organizer without undue delay about any unauthorized access to it.

• Your application. You are responsible for your application, its users, and its own terms and privacy policy. You will not suggest that Eventrise endorses your application, and you will not use the Eventrise name or logo except as Section 14 permits.

• Changes and suspension. We may change, limit, or discontinue any API or integration, and may suspend or revoke any key, token, or application at any time, including to protect the Platform, organizers, or attendees. The APIs are provided “as is” as described in Section 17.

Organizers who connect a third-party application are responsible for that connection and for the data they allow it to access.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate and complete information, to keep it up to date, and to notify us immediately at support@eventrise.com of any unauthorized use of your account. We are not liable for losses caused by unauthorized use of your account that results from your failure to protect your credentials. You may not transfer your account to anyone else without our consent.

Organizers are solely responsible for their events, including accurately describing the event, date, venue, pricing, age restrictions, and refund policy; obtaining all licenses, permits, insurance, and rights (including music and performance rights) needed to hold the event; complying with all applicable laws, including consumer protection, accessibility, health and safety, tax, and ticket resale laws; determining, collecting, reporting, and remitting all taxes that apply to their sales, as described in Section 13; and fulfilling all obligations to ticket purchasers, including delivering the event as described and honoring refunds. Eventrise is not liable for event cancellations, changes, or disputes between organizers and attendees.

Your content. You retain ownership of the content you submit to the Platform, such as event names, descriptions, images, logos, and videos (“Organizer Content”). You grant Eventrise a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, and create derivative works of Organizer Content to operate, promote, and improve the Platform, including displaying your events on the Platform, in search results, in emails, and on organizer websites that embed our tools. You represent that you own or have the rights to Organizer Content and that it does not infringe any third-party rights or violate any law. You also authorize Eventrise, at its discretion and on your behalf as well as its own, to act against anyone who scrapes, copies, or uses your Organizer Content in violation of these Terms, and to set the crawler and AI access rules described in Section 4 for the pages that display it. Eventrise is not required to take any such action.

Prohibited events. You may not use the Platform for events that are illegal, that promote hate or violence, that involve the sale of illegal goods or services, that infringe others’ rights, or that we determine, in our reasonable discretion, are fraudulent, deceptive, or harmful to Eventrise or its users. We may remove any event or suspend any organizer at any time for violating these Terms.

Attendee information. You will use attendee information you receive through the Platform only in connection with the event it relates to and in compliance with applicable privacy laws and your own privacy policy, and you will keep it secure. You will not use the Platform to collect attendee information for any other purpose, or export it in order to sell or share it with third parties.

Eventrise lets organizers send email, text messages, and push notifications to attendees and subscribers, and to send email from a custom domain they control. If you use these features, you agree that:

• You are the sender of your messages and are solely responsible for their content, your recipient lists, and compliance with all applicable laws and rules, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), state telemarketing and privacy laws, the GDPR and UK GDPR, EU and UK ePrivacy rules (including PECR), Canada’s Anti-Spam Legislation (CASL), and wireless carrier and CTIA messaging guidelines.

• You will send marketing messages only to recipients who have given any consent required by law, and you will keep records of that consent. You will not use purchased, rented, scraped, or shared lists.

• Every marketing email will clearly identify you as the sender, use accurate header and subject lines, include your valid physical postal address, and include a working unsubscribe link. Eventrise may add an unsubscribe link, sender identification, and other required notices to your messages.

• You will honor opt-out requests promptly and in any case within 10 business days. Unsubscribes and STOP requests processed through Eventrise are applied automatically and may not be overridden, and you will not re-add or message recipients who have opted out.

• You will send marketing text messages only with the recipient’s prior express written consent, only during hours permitted in the recipient’s time zone, and with clear opt-out instructions.

• If you connect a custom sending domain, you represent that you own or are authorized to use that domain, and you authorize Eventrise and its email service providers (such as Mailgun) to send email on your behalf from it. You are responsible for publishing and maintaining the required DNS records (such as SPF, DKIM, DMARC, and tracking records) and for your domain’s reputation. Removing or changing these records may stop delivery.

• You will not send spam, phishing, deceptive, harassing, or unlawful content, or content unrelated to your events or organization.

We may review, rate-limit, delay, or decline to send any message, and may suspend your messaging features or custom domain, if we believe you are violating these Terms or applicable law, if your bounce, complaint, or unsubscribe rates exceed industry norms or our providers’ limits, or as needed to protect the platform and its deliverability. You are responsible for, and will indemnify Eventrise against, claims, fines, and damages arising from messages you send through the platform.

When you purchase a ticket on the Platform, you are buying it from the event organizer, not from Eventrise. The organizer is the seller of the ticket and is responsible for the event, and your contract for the ticket is with the organizer. Eventrise facilitates the transaction and delivers your ticket.

• Tickets are a revocable license. A ticket grants a revocable license to attend the event, subject to the organizer’s and venue’s rules. Admission may be refused or revoked, without refund, for violation of those rules or unlawful or disruptive behavior.

• Accuracy. You must ensure that your name, contact details, and ticket selections are accurate at the time of purchase. Ticket limits and seat selections may apply.

• Refunds and cancellations. Voluntary refunds are subject to the event organizer’s policy, which is shown on each event listing. If an event is cancelled, your order is refunded in full (the ticket price, sales tax, any fees the organizer added, and the platform and payment-processing fees) regardless of the organizer’s own refund policy. If an event is postponed or materially changed, the organizer is responsible for offering any refund or exchange. See Section 12 for how refunds are handled.

• Transfers and resale. Tickets may be transferred or resold only where the organizer permits it and in compliance with applicable law. Tickets obtained in violation of these Terms, including Section 4, or of the organizer’s rules may be cancelled.

• Attending events. You attend events at your own risk. Organizers and venues, not Eventrise, are responsible for the safety and conduct of events, and you agree that Eventrise is not liable for any injury, loss, or damage arising from your attendance.

By creating an account or purchasing a ticket, you agree that Eventrise and the organizer of your event may send you transactional messages, such as order confirmations, tickets, receipts, and event updates or cancellations, by email and, if you provided a mobile number, by text message. Marketing messages are sent only as permitted by law and your choices, as described in our Privacy Policy.

Text messaging program. By opting in to text messages, you agree to receive recurring automated text messages from Eventrise and from organizers you have purchased from at the mobile number you provide. Messages may include order and ticket updates, event reminders, and, if you separately agreed, marketing messages. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time; you will receive one message confirming your opt-out. Reply HELP for help, or contact us at support@eventrise.com. Carriers are not liable for delayed or undelivered messages. You agree to provide only a mobile number that you own or are authorized to use, and to tell us if you give up that number.

Email. You can unsubscribe from marketing email at any time using the link in any marketing email. Unsubscribing from one organizer does not unsubscribe you from others or from Eventrise.

Push notifications. If you enable push notifications, you can turn them off at any time in your device or browser settings.

Our Privacy Policy explains how we handle your contact information and messaging preferences.

Payment processing by Stripe. Payments on the Platform are processed securely by Stripe, Inc. and its affiliates (“Stripe”). Organizers must connect a Stripe account to sell paid tickets. Payment processing services for organizers on Eventrise are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement (together, the “Stripe Agreement”). By agreeing to these Terms or continuing to operate as an organizer on Eventrise, you agree to be bound by the Stripe Agreement, as Stripe may modify it from time to time. As a condition of Eventrise enabling payment processing services through Stripe, you agree to provide Eventrise with accurate and complete information about you and your business, and you authorize Eventrise to share it and transaction information related to your use of the payment processing services with Stripe.

Direct charges. Ticket payments are charged directly to the organizer’s Stripe account. The organizer is the merchant of record for each sale: the charge is made by the organizer, appears on the attendee’s statement under the organizer’s name or statement descriptor, and the funds are settled to the organizer’s Stripe account. Eventrise does not hold, control, or act as custodian of organizer funds and is not a party to the transaction between organizer and attendee.

Eventrise fees. Eventrise charges organizers a platform fee for each paid transaction and passes through payment-processing fees, as shown during event setup or in your account. Our fee is collected automatically from each charge as an application fee through Stripe. Organizers may choose to pass fees on to attendees, and may add their own fees to a ticket or an order. Every fee that applies is named, itemized, and already included in the total price shown before purchase. Our fees are non-refundable, including when an organizer issues a voluntary refund of an order, unless we state otherwise; an organizer may likewise mark one of their own fees non-refundable on a voluntary refund. If an event is cancelled, every fee, ours included, is refunded along with the ticket (see Section 9). We may change our fees on notice; changes apply to sales made after the effective date.

Stripe fees, payouts, and holds. Stripe’s processing fees are charged to the organizer’s Stripe account under the Stripe Agreement. Payouts are made by Stripe to the organizer’s bank account on Stripe’s payout schedule. Eventrise is not responsible for Stripe’s fees, payout timing, or any holds, reserves, or account restrictions that Stripe applies. You must keep your Stripe account in good standing and with sufficient balance to cover refunds, chargebacks, and fees.

Attendees. By purchasing a ticket you authorize the organizer, through Stripe, to charge your payment method for the ticket price plus any fees and taxes shown at checkout. Taxes shown at checkout use the rates the organizer sets, and the organizer, not Eventrise, is responsible for them, so please send any question about the tax on your order to the organizer. All prices are in the currency shown at checkout. You agree not to dispute a legitimate charge with your card issuer before first contacting the organizer or Eventrise to resolve the issue.

Refunds. Because the organizer is the seller, refunds are issued by the organizer from the organizer’s Stripe account, in accordance with the organizer’s refund policy, Section 9 (a cancelled event is refunded in full), and applicable law. Organizers must clearly state their refund policy on each event listing and honor it. Where an organizer’s Stripe account has insufficient funds, Stripe may debit the organizer’s bank account to cover the refund. Eventrise may, but is not required to, issue a refund on an organizer’s behalf where we believe it is appropriate, and the organizer authorizes us to do so and to recover the amount from the organizer.

Chargebacks and disputes. Organizers are responsible for all chargebacks, payment disputes, and related fees arising from their sales, and for responding to disputes with supporting evidence through Stripe. Chargeback amounts and fees are debited from the organizer’s Stripe account. Excessive disputes may result in suspension of your Stripe account or your access to the Platform.

Negative balances. If an organizer’s Stripe account or Eventrise account has a negative balance, including because of refunds, chargebacks, or fees, the organizer must pay the amount owed immediately, and authorizes Eventrise and Stripe to recover it by debiting future sales, the organizer’s connected bank account, or other amounts payable to the organizer.

Cancelled events. Attendees of a cancelled event are refunded in full, including every fee, as described in Section 9. If the organizer does not issue those refunds within a reasonable time, Eventrise may, at its discretion, cancel outstanding orders and initiate refunds through Stripe on the organizer’s behalf, and the organizer will be liable to Eventrise for any resulting shortfall and for our fees on the affected orders.

Organizers are responsible for taxes. The organizer is the seller and merchant of record for every ticket, add-on, and organizer fee sold through the Platform. Organizers are solely responsible for determining, collecting, reporting, and remitting all taxes, duties, and similar charges that apply to their events and sales, including sales, use, admissions, amusement, entertainment, ticket, seat, and facility taxes, value added tax (VAT), goods and services taxes (including GST, HST, and QST), and withholding taxes, such as taxes on payments to performers or foreign entertainers (together, “Taxes”). Organizers are also solely responsible for registering with tax authorities where required, for issuing any fiscal invoices or tickets that local law requires, and for setting tax-inclusive or tax-exclusive prices correctly.

Eventrise is not responsible for organizers’ Taxes. Eventrise is not liable for any Taxes an organizer owes, or for an organizer’s failure to determine, collect, report, or remit Taxes correctly. Eventrise does not give tax, legal, or accounting advice, and organizers should consult their own advisers.

Tax tools. Eventrise may offer tools that apply tax rates at checkout and reports that summarize the tax collected. These tools use the rates and settings the organizer enters, Eventrise does not verify them, and the amounts they show are estimates. They are provided for convenience only, “as is” and without any warranty, and the organizer remains responsible for their accuracy and for remitting the tax collected. Tax collected at checkout is paid to the organizer’s Stripe account together with the ticket price.

Taxes the law imposes on Eventrise. Unless required by law, Eventrise does not collect or remit Taxes on organizers’ behalf. If a law requires Eventrise to collect, remit, withhold, or report Taxes or tax information on an organizer’s sales (for example, as a marketplace facilitator, a deemed supplier, or a platform operator under information reporting rules), the organizer authorizes Eventrise to do so, to adjust the prices or tax shown at checkout, to request any information it needs, and to limit or pause sales in the affected jurisdiction. The organizer remains financially responsible for those Taxes.

Reimbursement and indemnity. The organizer will reimburse, indemnify, defend, and hold harmless Eventrise from and against any Taxes, interest, penalties, fines, and costs (including reasonable attorneys’ and accountants’ fees) assessed against or incurred by Eventrise in connection with the organizer’s events or sales, including any that result from inaccurate or incomplete information the organizer provided. Eventrise may recover these amounts by invoice, by setting them off against any amount Eventrise owes the organizer, or as described in Section 12 (Negative balances). This obligation is not limited by Section 18 and survives termination of these Terms and the closure of the organizer’s account.

Organizer tax attestation. Organizers may be asked to confirm a tax attestation in their account before selling tickets. That attestation forms part of these Terms. If it and these Terms differ on a tax matter, the provision that places more responsibility on the organizer applies.

Information and records. Organizers must give Eventrise and Stripe accurate tax information on request, such as a Form W-9 or W-8, VAT, GST, or other tax registration numbers, and the information platform reporting rules require (such as the EU DAC7 rules). Organizers must keep records of their sales and Taxes for at least seven years, or longer where the law requires, and must cooperate with Eventrise in any tax audit, inquiry, or assessment relating to their sales. We or Stripe may issue tax forms (such as Form 1099-K) and report information to tax authorities as required by law.

Taxes on Eventrise’s fees. Eventrise’s fees are exclusive of Taxes. Organizers are responsible for any Taxes on our fees, including by accounting for VAT or GST under a reverse-charge mechanism where it applies, other than taxes on Eventrise’s net income.

The Platform, including its software, design, text, graphics, logos, and trademarks, and the selection, arrangement, and compilation of the event, organizer, and ticketing information it displays (but not Organizer Content and other user content as such), is owned by Eventrise, LLC or its licensors and is protected by copyright, trademark, database, and other intellectual property laws, including the database right in the European Union and the United Kingdom. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purpose, which does not include any use that Section 4 or Section 5 prohibits. You may not use the Eventrise name, logo, or trademarks without our prior written permission, except to identify that your event is ticketed through Eventrise using materials we provide.

If you provide feedback or suggestions about the Platform, you grant us the right to use them without restriction or compensation.

We respect the intellectual property rights of others and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”). If you believe content on the Platform infringes your copyright, send a written notice to our designated agent that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work you claim has been infringed; (3) identification of the material you claim is infringing and its location on the Platform; (4) your contact information; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

Designated Copyright Agent: Eventrise, LLC, Attn: Copyright Agent, 11590 Ridgeline Dr, Ste 130 #1026, Colorado Springs, CO 80921. Email: support@eventrise.com.

We may remove or disable access to allegedly infringing material, notify the user who posted it, and terminate the accounts of repeat infringers. If you believe material you posted was removed by mistake, you may send us a counter-notice that complies with the DMCA.

The Platform relies on third-party services, including Stripe for payments, seating and mapping providers, email and text messaging providers, and hosting and analytics providers. Your use of those services may be subject to their own terms and privacy policies, and we are not responsible for their availability, performance, or actions. The Platform may also contain links to organizer or third-party websites that we do not control; we are not responsible for their content or practices. Organizers who embed Eventrise tools on their own websites (for example, through our WordPress or Framer plugins or checkout embeds) are responsible for those websites and for complying with these Terms when using our tools.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EVENTRISE MAKES NO WARRANTY REGARDING ANY EVENT, ORGANIZER, VENUE, ATTENDEE, OR THIRD-PARTY SERVICE, INCLUDING WHETHER AN EVENT WILL TAKE PLACE AS DESCRIBED. TAX CALCULATIONS, TAX REPORTS, AND OTHER ESTIMATES THE PLATFORM PROVIDES ARE FOR CONVENIENCE ONLY AND ARE NOT TAX, LEGAL, OR ACCOUNTING ADVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY LAW, EVENTRISE, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE PLATFORM, ANY EVENT OR TICKET, OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, EVENTRISE’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO EVENTRISE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). FOR CLARITY, TICKET PRICES ARE PAID TO ORGANIZERS, NOT TO EVENTRISE, AND ARE NOT FEES PAID TO EVENTRISE.

EVENTRISE IS NOT LIABLE FOR THE ACTS OR OMISSIONS OF ORGANIZERS, ATTENDEES, VENUES, STRIPE, OR OTHER THIRD PARTIES, OR FOR EVENT CANCELLATIONS, POSTPONEMENTS, OR CHANGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THE LIMITATIONS IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE AGREEMENT BETWEEN YOU AND EVENTRISE.

EVENTRISE HAS NO LIABILITY FOR ANY TAXES OWED IN CONNECTION WITH AN ORGANIZER’S EVENTS OR SALES. NOTHING IN THIS SECTION LIMITS YOUR OBLIGATIONS UNDER SECTION 4 (AUTOMATED ACCESS, SCRAPING, AND AI), SECTION 13 (TAXES), OR SECTION 19 (INDEMNIFICATION), OR YOUR OBLIGATION TO PAY ANY AMOUNT YOU OWE EVENTRISE.

You agree to indemnify, defend, and hold harmless Eventrise, LLC and its officers, directors, employees, agents, and service providers from and against any claims, losses, liabilities, fines, penalties, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform; (b) your events, tickets, or Organizer Content, including any injury, loss, or damage at an event; (c) the messages you send through the Platform; (d) any refund, chargeback, Taxes (as defined in Section 13), or other payment obligation relating to your sales, including any assessment against Eventrise; (e) your violation of these Terms, including Section 4, the Stripe Agreement, or applicable law; or (f) your violation of the rights of any third party. We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense. Your obligations under this section are not limited by any limitation of liability in these Terms and survive termination of these Terms and the closure of your account.

We may suspend or terminate your account or your access to the Platform at any time, with or without notice, if we believe you have violated these Terms or applicable law, if your use creates risk or legal exposure for Eventrise, or if we discontinue the Platform. You may stop using the Platform and close your account at any time by contacting us. Upon termination, your right to use the Platform ends, but obligations that by their nature should survive (including Section 4, Section 13, and payment, refund, chargeback, indemnification, warranty disclaimer, limitation of liability, and dispute resolution provisions) will survive. If an organizer’s account is terminated with upcoming events, the organizer remains responsible for honoring tickets sold and issuing any refunds owed.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Informal resolution. Before starting a formal proceeding, you agree to first contact us at support@eventrise.com and attempt in good faith to resolve the dispute informally for at least 30 days.

Binding arbitration. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Arbitration Rules for business users). The arbitrator will have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section.

Class action waiver. YOU AND EVENTRISE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding.

Exceptions. Either party may bring an individual claim in small claims court, or seek injunctive or other equitable relief in court to protect its intellectual property rights. Eventrise may also bring any claim relating to unauthorized access to or use of the Platform, including a violation of Section 4 or Section 5, the use of ticket bots, or misuse of our APIs, in court, without first using the informal resolution process, and may seek injunctive relief in any court of competent jurisdiction.

Opt-out. You may opt out of this arbitration agreement by emailing support@eventrise.com within 30 days after first accepting these Terms, stating your name and that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.

Severability. If the class action waiver is found unenforceable as to a particular claim, then this arbitration agreement will not apply to that claim, and it will proceed in court under Section 22.

These Terms, and any dispute arising out of or relating to them or the Platform, are governed by the laws of the State of Colorado, without regard to its conflict of law principles, except that Section 21 is governed by the Federal Arbitration Act. Subject to Section 21, any dispute not subject to arbitration will be brought exclusively in the state courts located in El Paso County, Colorado, or in the United States District Court for the District of Colorado, and you and Eventrise consent to the personal jurisdiction of those courts. Nothing in this section deprives you of the protection of mandatory consumer protection laws of the country or state in which you live.

• Changes to these Terms. We may update these Terms from time to time. We will post the updated Terms on the Platform with a new “Last updated” date and, for material changes, provide notice by email or on the Platform. Changes take effect on the date posted unless we say otherwise, and your continued use of the Platform after that date means you accept the updated Terms.

• Entire agreement. These Terms, together with our Privacy Policy, any organizer tax attestation described in Section 13, and any additional terms you agree to for specific features, are the entire agreement between you and Eventrise regarding the Platform and supersede any prior agreements.

• Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full effect.

• Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

• Force majeure. Eventrise is not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, war, terrorism, labor disputes, government action, internet or utility failures, or failures of third-party services such as Stripe.

• Notices. We may provide notices to you by email to the address on your account or by posting on the Platform. You may send notices to us at the contact details in Section 24.

• Export and sanctions. You represent that you are not located in, and are not a national or resident of, any country subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party list.

• No agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Eventrise, or between Eventrise and any organizer or attendee.

If you have questions about these Terms, contact us at support@eventrise.com or by mail at:

Eventrise, LLC, 11590 Ridgeline Dr, Ste 130 #1026, Colorado Springs, CO 80921