Now built for venues, too

Eventrise is an event platform built for the humans who run events. Until now, that's meant independent organizers running conferences, classes, festivals, and community gatherings. With this release, it also means venues!… the rooms, clubs, small theaters, and playhouses with a recurring calendar to program and tickets to sell, show after show.

If that sounds like your room, this release is for you.

Design custom seat maps

Assigned seating is our most-requested feature, so we built it. Draw your room once, and let attendees pick exactly where they want to sit.

• Any layout. Rows, tables, GA pits, mixed-seating rooms. If you can draw it, you can ticket it.

• Attendees choose their exact seat. Buyers see the live seat map during checkout and pick the spot they actually want.

• As many configurations as you need. Many venues reconfigure the same room from show to show, so a single space can hold as many seat maps as you'd like.

• No tier upgrade. Assigned seating lives behind a premium plan on most platforms. Not here. The only related fee is $1 per reserved-seat ticket, passed to the buyer at checkout.

Event pages, redesigned

We rebuilt the public-facing event page from the ground up. More breathing room, less scrolling, and a clearer path from "what's this event?" to "get me a ticket."

• Cleaner layout. Generous spacing and tighter information density. The event identity comes first, the details follow where you'd expect them, and nothing fights for attention.

• A poster-style hero. A tall, vertical event image that reads like a show poster, the format venues and artists already design for.

• Jump to anywhere. Quick navigation between Schedule, Lineup, Venue, and FAQs, no long scroll required.

• The "Get tickets" CTA stays put. Always one click away, no matter how deep into the page someone scrolls.

Hand out comped tickets. Run a presale. Track it cleanly.

Every venue deals with comped tickets (guest tickets for artists, VIP blocks for sponsors, in-and-out access for staff). And every venue running ongoing programming uses promo codes (member discounts, presale access, sponsor allocations, partner promotions). Both now have proper homes.

• Comped tickets issue outside the paid sales flow, with real seats attached for seated shows.

• Promo codes are event-scoped, with quantity caps, expiration windows, discount types, and application rules.

• Comped tickets and discounted sales are tracked separately from paid sales, so your revenue dashboard stays clean.

Checkout, redesigned for speed

We rebuilt the checkout flow from the ground up. Fewer fields, cleaner layout, mobile-first.

• Guest checkout. Attendees can buy without an Eventrise account. They can claim the account later if they want it.

• Checkout timer. A clear countdown for completing the purchase, which keeps seats from being held indefinitely while one buyer hesitates.

• Dedicated checkout. A focused flow built for speed, ease of use, and getting the sale done.

Tickets, now in Apple Wallet and Google Wallet

No more digging through email at the door. Attendees can add their Eventrise tickets directly to Apple Wallet and Google Wallet, ready to scan on the way in.

Works automatically for any event and any ticket type. The "add to wallet" option appears right after checkout.

Give your team the right access

If you're running a venue with more than one person, and most venues are, you need different access for different roles. We added a full role-based permissions system with nine roles.

Owner, Admin, Event Manager, Event Editor, Billing Manager, Box Office, Support Agent, Analyst, and Volunteer.

Each role enforces what someone can see and do across your account. Cleaner audit trails, fewer accidents, and a way to delegate real work without giving everyone full account access.

Keep attendees on your own site

Two complementary tools for putting Eventrise directly on the surfaces you control.

• WordPress plugin. Embed your event list and calendar on any WordPress site with a shortcode or Gutenberg block.

• iFrame embedding. Embed Eventrise's checkout itself, so it works within your site's security rules and remembers attendees who are already signed in. Your attendees never have to leave your site.

An API for everything we haven't built

A public API for building everything we haven't shipped yet.

• Docs. Comprehensive documentation at app.eventrise.com/docs (available when logged in).

• API keys. User-scoped, with organization allowlist controls.

• MCP Server. Connect AI assistants (Claude or Cursor) directly to Eventrise via the Model Context Protocol. Multi-org support out of the box.

Sync events to your CRM, build a custom check-in app, automate operations with AI, or wire Eventrise to the rest of your stack. This one's a big deal: with open access to your own data and tools, what you can build is practically unlimited.

All of this is included

Every customer gets every feature. No tier upgrades, no add-ons, nothing in this post locked behind a higher plan.

One published rate: a 5% platform fee, plus standard Stripe processing (2.9% + $0.30). No contracts. No service fees stacked on your attendees. And free events are always free, with the full platform.

We're independently owned, so we answer to the people who run events, not to investors. Behind every event is a human, and that's who we build for.

Setup and onboarding, on us

Setting up a new platform, or moving onto one from another tool, is the hardest part of switching. So we don't make you do it alone.

If you're starting fresh on Eventrise, or moving from somewhere else, we'll do the hard part with you: building your seat maps, setting up your upcoming events, configuring your team's roles, and handling anything else that comes up. You'll be ready to sell tickets on day one.

No timeline pressure. No setup fees. No premium tier required. It's how we'd want to be treated if we were standing in your shoes (and having run events for almost twenty years, we have been).

Talk to us about getting set up →

A few more things

Some smaller things shipped along with the headliners:

• Refunds. The flow now has a rich-text editor for personalized messages, plus a round of bug fixes organizers had been flagging.

• Reliability. A new end-to-end test suite covers the most critical flows. Plus dozens of bug fixes across the API and web app (attendee placeholder creation, email dedupe, start-time mapping, other patches you won't see but will feel).

• Platform upgrades. Rails 8.0 to 8.1, Ruby and Node version bumps, and dependency refreshes across the board.

What's next

This is just the beginning. We've got many more venue-specific features and enhancements on the way, plus plenty more for organizers, too. If there's a tool your room needs that we haven't built yet, let us know. Organizer feedback drives what we ship next.